What happened at 11pm
Five minutes on her phone. Nothing on yours.
One booking, taken the way every booking is taken on a site we build. Nobody at the studio was awake for any of it, and nobody needed to be.
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11:02pm
She found you on Instagram and tapped the link in your bio.
Your own site, on your own domain, in your own brand. Not a booking marketplace with three other studios listed underneath you.
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11:04pm
She chose her treatment and saw the times you actually had free.
One choice sets the length, the price and the calendar. Notice and buffer rules apply before a time is ever shown, so nothing is offered that you would have to undo.
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11:07pm
She paid the deposit. The time was hers.
Half now and the rest at the studio, or the whole treatment up front. You decide, per treatment. The money lands in a Stripe account in your name.
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11:08pm
Her confirmation arrived, with her form inside it.
The health questionnaire opens from a link tied to her appointment and no other. She finished it before she went to sleep.
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7:30am
You woke up to one new appointment, paid, with her answers beside it.
You had not typed a word. That is the whole point.
Now picture the same booking in your DMs.